WanaGetAway Terms & Conditions
Table of Contents
- Section 0. Version Control and Effective Date
- Section 1. General
- Section 2. Defined Terms
- Section 3. Eligibility and Member Representations
- Section 4. Membership Products
- Section 5. Membership Term, Subscription Billing, and Renewal
- Section 6. Refund Rights and Cancellation Policies
- Section 7. Failed Payments, Account Suspension, and Cancellation for Non-Payment
- Section 8. Account Access and Timing of Benefits
- Section 9. CLUB365 Benefits
- Section 10. RCI Benefits and GetAway Points
- Section 11. Enrollment Bonuses
- Section 12. Bookings, Reservations, Travel Products, and Availability
- Section 13. WGA’s Role and Third-Party Providers
- Section 14. Savings Claims, Rates, and Pricing
- Section 15. No Timeshare, Real Estate, Investment, or Ownership Interest
- Section 16. Member Conduct and Prohibited Activities
- Section 17. Transfers and Assignment
- Section 18. Communications, Calls, Texts, and Emails
- Section 19. Privacy and Data Sharing
- Section 20. Disclaimers of Warranties
- Section 21. Limitation of Liability
- Section 22. Indemnification
- Section 23. Arbitration Agreement and Class Action Waiver
- Section 24. Governing Law, Venue, and Jurisdiction
- Section 25. Seller of Travel Disclosure
- Section 26. State-Specific Rights and Disclosures
- Section 27. Changes to Terms & Conditions
- Section 28. Severability and No Waiver
- Section 29. Entire Agreement
- Contact Information
Section 0. Version Control and Effective Date
These Terms & Conditions are Version 1.0, last updated on May 15, 2026, and are effective as of May 15, 2026. These Terms & Conditions apply to new Members as of the effective date and to existing Members to the fullest extent permitted by applicable law, any prior agreement, any required notice, and any non-waivable consumer right. This document supersedes all previous versions of WanaGetAway Terms & Conditions to the fullest extent permitted by applicable law.
Section 1. General
Welcome to WanaGetAway. These Terms & Conditions are a legally binding agreement between WanaGetAway Club, LLC, a Florida limited liability company (referred to as “WanaGetAway,” “WGA,” “Club,” “we,” “us,” or “our”) and each person who enrolls in, accesses, uses, receives, purchases, or renews a WanaGetAway membership (referred to as “Member,” “you,” or “your”).
WanaGetAway was formed to provide travel-related programs, access, services, privileges, incentives, and benefits through the WanaGetAway Network (referred to as the “Network”). Your Membership entitles you to access certain Network Benefits on a personal, limited, non-exclusive basis, subject to these Terms & Conditions, the WanaGetAway Terms of Use, the WanaGetAway Privacy Notice, the terms presented to you before checkout, the terms acknowledged during enrollment, the information shown in your WanaGetAway account, and the terms and conditions of applicable Providers.
Your Membership details, including your selected Membership product, Enrollment Fee, Subscription Dues, Subscription Cycle, billing frequency, trial period, cancellation period, satisfaction guarantee period, refund rights, Enrollment Bonuses, included User Accounts or Authorized User access, GetAway Points eligibility, and other product-specific terms, are disclosed before you complete enrollment, acknowledged during enrollment, and shown in your account at www.wanagetaway.com (your “My Account page”).
By enrolling in a Membership, creating an account, accessing Network Benefits, clicking to accept these Terms & Conditions, using the WanaGetAway website, using your WanaGetAway credentials, accessing any Provider platform through WanaGetAway, using any Enrollment Bonus, requesting or purchasing GetAway Points, making a booking, or otherwise using any Network Benefit, you agree to be legally bound by these Terms & Conditions.
You should not rely on any representation, promise, statement, advertisement, sales communication, oral statement, written statement, website statement, email, text message, chat message, social media post, or other communication unless it is expressly included in these Terms & Conditions, the WanaGetAway Terms of Use, the WanaGetAway Privacy Notice, your checkout disclosures, your enrollment acknowledgments, your My Account page, or other written materials expressly incorporated by WGA.
These Terms & Conditions contain an arbitration agreement and class action waiver that may affect your legal rights. Please review Section 23 carefully.
Section 2. Defined Terms
For purposes of these Terms & Conditions, the following terms have the meanings set forth below. Capitalized terms not defined here have the meanings given elsewhere in these Terms & Conditions.
2.1 Core Membership Terms
“Membership” means the WanaGetAway membership product into which you enrolled, including any monthly, annual, point-based, certificate-based, CLUB365-related, RCI-related, or other travel-benefit product offered by WGA from time to time, subject to the specific terms, conditions, and benefits disclosed before checkout, acknowledged during enrollment, and shown in your My Account page.
“Membership Term” means the period during which your Membership remains active and you are eligible to access the Network Benefits included with your Membership, as disclosed before checkout, acknowledged during enrollment, and shown in your My Account page.
“Enrollment Fee” means the amount, if any, charged at the time of enrollment, as disclosed before checkout, acknowledged during enrollment, and shown in your My Account page.
“Subscription Dues” means the recurring monthly, annual, or other periodic amount charged for your Membership, as disclosed before checkout, acknowledged during enrollment, and shown in your My Account page.
“Subscription Service” means the recurring billing arrangement through which you pay for your Membership. Your Subscription Service continues unless and until you cancel it in accordance with Section 6.
“Subscription Cycle” means the monthly, annual, or other recurring billing interval applicable to your Subscription Service and Subscription Dues, as disclosed before checkout, acknowledged during enrollment, and shown in your My Account page.
“Applicable Charges” means collectively the Enrollment Fee, Subscription Dues, renewal dues, taxes, fees, booking charges, Provider charges, certificate purchases, GetAway Points purchases, User Account fees, optional add-ons, and any other amounts you authorize or incur in connection with your Membership and Network Benefits.
“Account Disclosure Materials” means the information, terms, disclosures, and product-specific details shown before checkout, acknowledged during enrollment, and shown in your My Account page at the time of enrollment and as updated to reflect changes to your active Membership.
“Controlling Terms” means that in the event of any conflict between these Terms & Conditions and your Account Disclosure Materials, these Terms & Conditions control, except that your Account Disclosure Materials control regarding your specific Membership product, Enrollment Fee, Subscription Dues, Subscription Cycle, billing frequency, trial period, cancellation period, satisfaction guarantee period, refund rights, included User Accounts or Authorized User access, GetAway Points eligibility, and other product-specific terms expressly disclosed to you before checkout and during enrollment. If you notice any discrepancy between these documents, contact us at accounts@wanagetaway.com or 844-942-2582.
2.2 Network and Network Benefits
“Network” means the WanaGetAway Network through which WGA makes Network Benefits available to Members.
“Network Benefits” means the travel-related access, services, privileges, discounts, booking opportunities, membership access, Enrollment Bonuses, access to CLUB365, access to RCI Points and RCI Platinum, access to purchase GetAway Points, vacation certificates, resort access, hotel access, cruise access, car rental access, activity access, travel savings opportunities, and other benefits made available to Members through WGA or Providers, depending on the Membership product selected.
“Access Benefits” means your access to booking platforms, membership programs, account services, technology platforms, and related benefits through the Network.
“Booking Benefits” means your ability to search, discover, and book accommodations, travel products, resorts, hotels, cruises, and activities through the Network.
“Point-Based Benefits” means GetAway Points, RCI Points, and related point systems that may be issued or made available to you under your Membership or other applicable Network Materials.
“Certificate Benefits” means vacation certificates and other certificate-based travel products made available through the Network.
“Discount Benefits” means negotiated rates, discounts, promotions, and special access pricing offered through the Network.
2.3 Network Materials and Provider Terms
“Network Materials” means these Terms & Conditions, the WanaGetAway Terms of Use, the WanaGetAway Privacy Notice, the WanaGetAway website, your checkout disclosures, enrollment acknowledgments, My Account page, booking confirmations, certificate terms, Provider Terms, CLUB365 terms, RCI terms, RCI Points terms, RCI Platinum terms, travel confirmations, emails sent to your registered email address, and any written or electronic materials made available by WGA or Providers relating to your Membership or Network Benefits.
“Provider Terms” means all terms, conditions, rules, restrictions, cancellation policies, privacy policies, website terms, booking terms, resort rules, certificate terms, supplier terms, and other policies issued by or applicable to any Provider relating to the specific Network Benefit you use or book. Provider Terms may be made available through the applicable Provider’s website, booking platform, confirmation, certificate terms, account page, or other materials provided by the Provider. You are responsible for reviewing the Provider Terms applicable to any specific booking or Network Benefit before using or booking. Your use of a Provider’s services constitutes your acceptance of that Provider’s Terms.
“CLUB365” means the membership platform, travel benefits program, and related services made available by or through Panorama Travel Solutions, LLC, or their affiliates, vendors, successors, assigns, or related entities, as applicable.
“RCI” means Resorts Condominiums International and its applicable affiliates, successors, assigns, brands, programs, and related membership platforms.
2.4 Points, Accounts, and Related Benefits
“GetAway Points” means WGA-designated points that Members with eligible Membership products may be permitted to purchase during each Membership Term, based on availability and up to the specified amount of GetAway Points disclosed before checkout, acknowledged during enrollment, and shown in your My Account page. GetAway Points are converted to RCI Points upon purchase. One GetAway Point equals one RCI Point at the time of conversion unless otherwise stated in applicable Network Materials. GetAway Points are subject to these Terms & Conditions, your checkout disclosures, your My Account page, WGA’s then-current rules, RCI rules, and all applicable Network Materials.
“RCI Points” means points issued, administered, fulfilled, or made available through RCI or its applicable affiliates, subject to RCI’s then-current rules, terms, conditions, availability, and policies.
“RCI Platinum” means RCI’s premium membership benefits program, subject to RCI’s rules, terms, conditions, availability, and policies.
“User Account” means an individual login account or profile that provides access to booking benefits, account tools, or related Network Benefits through the Network.
“Authorized User” means a person whom the primary Member is permitted to designate to receive limited access to certain Network Benefits under the Member’s Membership, subject to the restrictions, eligibility rules, and permissions disclosed before checkout, acknowledged during enrollment, and shown in the My Account page.
2.5 Enrollment Bonuses
“Enrollment Bonus” means a one-time promotional benefit, bonus, gift, certificate, GetAway Points award, credit, special access, or introductory offer that may be offered at the time of enrollment to encourage Membership enrollment. Enrollment Bonuses are available only if expressly disclosed before checkout, acknowledged during enrollment, and shown in your enrollment confirmation or My Account page. Enrollment Bonuses may change, expire, be replaced, or no longer be available if you do not complete enrollment while the offer is presented.
“Bonus Expiration Date” means the date specified for each Enrollment Bonus, after which the Enrollment Bonus may no longer be redeemed or used, as disclosed in your My Account page or the applicable bonus terms.
“Bonus Forfeiture” means the automatic loss or cancellation of any unredeemed Enrollment Bonus upon the events specified in Section 11.
2.6 Travel Products and Certificates
“Vacation Certificate” or “Certificate” means a travel certificate providing access to accommodations or other travel benefits for a specified number of nights, dates, or redemption parameters, subject to the certificate’s own terms and conditions.
2.7 Product-Specific Terms
Specific Membership product names, tier names, pricing, point amounts, certificate details, user-account counts, add-on pricing, and other product-specific details are intentionally omitted from this master Terms & Conditions document. Those details are instead disclosed before checkout, acknowledged during enrollment, and shown in your My Account page.
Section 3. Eligibility and Member Representations
You represent and warrant that:
- You are at least eighteen years of age;
- You have the legal capacity to enter into these Terms & Conditions;
- You are acquiring your Membership solely for personal vacation, leisure, and travel-related use for yourself and your Authorized Users, if any;
- Your Membership is not being acquired for investment purposes, resale purposes, commercial purposes, or with any expectation of profit, appreciation, income, tax advantage, depreciation, or financial return;
- All information provided during enrollment is accurate, complete, and truthful; and
- You will comply with all applicable laws and these Terms & Conditions.
You may not use your Membership, Network Benefits, Enrollment Bonuses, vacation certificates, GetAway Points, bookings, reservations, confirmations, discounts, User Accounts, Authorized User access, access credentials, or other benefits for any commercial purpose. You may not sell, rent, auction, barter, transfer, advertise, raffle, exchange, broker, assign, sublicense, or otherwise provide your Membership or Network Benefits to any third party unless expressly permitted in writing by WGA and the applicable Provider.
WGA may verify eligibility and may suspend or cancel a Membership, booking, account, benefit, certificate, Enrollment Bonus, or access if WGA determines, in its sole discretion, that inaccurate, incomplete, fraudulent, misleading, or wrongful information was provided.
Section 4. Membership Products
4.1 Available Membership Products
WGA offers different Membership products from time to time. Depending on the Membership product into which you enroll, your Membership may include one or more of the following:
- A monthly subscription Membership
- An annual subscription Membership
- Access to CLUB365 or other booking platforms
- Access to RCI Points, RCI Platinum, or other third-party benefits
- Enrollment Bonuses
- User Accounts or Authorized User access
- Eligibility to purchase GetAway Points, subject to availability
- Other Network Benefits disclosed before checkout, acknowledged during enrollment, and shown in your My Account page
4.2 Product-Specific Terms
Your specific Membership product, Enrollment Fee, Subscription Dues, billing frequency, Membership Term, trial period, cancellation period, satisfaction guarantee period, refund rights, included User Accounts or Authorized User access, Enrollment Bonuses, GetAway Points eligibility, and other product-specific details are disclosed before checkout, acknowledged during enrollment, and shown in your My Account page.
4.3 Non-Exclusive Access to Network Benefits
The Membership entitles you to travel benefits and other related services and privileges in connection with the Network, collectively referred to as “Network Benefits.” You are entitled to receive the Network Benefits on a non-exclusive basis during the applicable Membership Term, and you may renew your Membership, so long as the Network Benefits are offered, for subsequent Membership Terms as provided in these Terms & Conditions, your checkout disclosures, your My Account page, and the applicable Network Materials.
4.4 WGA’s Right to Modify Product Names and Features
WGA may modify, replace, rename, repackage, suspend, or discontinue Membership products, benefit labels, product names, tiers, or included features at any time, subject to applicable law. Nothing in these Terms & Conditions guarantees that any specific product name, benefit label, provider relationship, or feature will remain available for any period of time.
4.5 Availability of Network Benefits
WGA reserves the right, in its sole discretion and without advance notice except where required by law, to add, modify, replace, suspend, discontinue, or delete Network Benefits. WGA does not make any guaranty or assurance as to the continued availability of any specific Network Benefit, Provider, resort, hotel, cruise, activity, car rental option, certificate, rate, discount, RCI benefit, CLUB365 benefit, GetAway Points availability, destination, travel date, unit size, accommodation, or travel product.
4.6 Checkout and Account Disclosures Control Product Details
The controlling details for your specific Membership are the disclosures presented before checkout, the acknowledgments made during enrollment, and the information shown in your My Account page.
Section 5. Membership Term, Subscription Billing, and Renewal
5.1 Subscription Service Overview
Your Membership is provided through a subscription service. Depending on your Membership product and subscription option selected, your Subscription Dues are charged monthly, annually, or according to another Subscription Cycle disclosed before checkout and shown in your My Account page.
5.2 Authorization for Charges
By enrolling in a Membership, you authorize WGA, its payment processors, service providers, successors, assigns, or designees to charge your payment method for all Applicable Charges, including your Enrollment Fee, Subscription Dues, taxes, fees, booking charges, Provider charges, certificate purchases, GetAway Points purchases, optional add-ons, and any other amounts you authorize or incur in connection with your Membership and Network Benefits.
5.3 Billing Details and Terms
Your Subscription Cycle, renewal date, Enrollment Fee, Subscription Dues, Membership Term, included User Accounts, and other Membership details are disclosed before checkout, acknowledged during enrollment, and shown in your My Account page. All amounts are payable in United States Dollars.
Unless you cancel your Subscription Service in accordance with Section 6, your Membership will continue to renew and WGA will continue to charge your payment method on file according to your applicable Subscription Cycle.
5.4 Price Changes
WGA may change Subscription Dues, renewal dues, fees, GetAway Points purchase rates, or other charges applicable to a Membership product upon advance notice where required by law. You may reject a price change by cancelling your Membership before the effective date of the price change. If you continue to use or receive Network Benefits after the effective date of a price change, you accept the new price. Any price change will apply to renewal periods beginning after the effective date of the change, unless otherwise stated in the notice.
5.5 Accurate Payment Method
You are responsible for maintaining a valid, current payment method on file at all times. You agree to keep your billing information accurate and up to date.
Section 6. Refund Rights and Cancellation Policies
6.1 Refund-Eligible Periods
If your Membership includes a trial period, cancellation period, satisfaction guarantee period, rescission right, or other refund right, the applicable terms will be disclosed before checkout, acknowledged during enrollment, and shown in your My Account page or enrollment confirmation.
6.2 Refund-Ineligible Items
Except where a refund is required by applicable law or expressly provided during an applicable refund-eligible period disclosed before checkout and shown in your My Account page, all amounts are non-refundable, including Enrollment Fees, Subscription Dues, renewal dues, Enrollment Bonuses, purchased GetAway Points, booking fees, Provider fees, certificate fees, taxes, optional add-ons, User Account fees, and any other amounts paid or incurred in connection with your Membership or Network Benefits.
6.3 Refund Procedures
To request a refund during an applicable refund-eligible period, you must cancel through your My Account page at www.wanagetaway.com or contact WGA at accounts@wanagetaway.com or 844-942-2582. If you are eligible for a refund, WGA will process the refund to your original payment method within the time required by applicable law or the applicable refund terms disclosed to you.
6.4 Cancellation Processing and Timing
You may cancel your Membership at any time through your My Account page. If you cancel during an applicable trial period or cancellation period, cancellation is effective as stated in the terms disclosed before checkout and shown in your My Account page. If you cancel after the applicable trial period, cancellation period, or refund-eligible period, cancellation will stop future subscription billing, but you will not receive a refund or credit for amounts previously paid unless required by law.
6.5 Effects of Cancellation
Upon cancellation, you may lose access to your Membership, User Accounts, Authorized User access, and Network Benefits, including booking access, Provider access, and eligibility to purchase GetAway Points. Any confirmed booking, issued certificate, redeemed incentive, or points already deposited into a third-party program may remain subject to separate Provider Terms, certificate terms, or platform rules even after your Membership is cancelled, suspended, or terminated. Cancellation of your Membership does not automatically cancel a confirmed booking unless required by the applicable Provider Terms, but your ability to modify, support, redeem, or use any benefit after cancellation may be limited.
6.6 Reenrollment
If you cancel your Membership and later wish to become a Member again, you must reenroll. WGA is not obligated to reinstate your prior Membership, pricing, benefits, promotions, User Account allocations, GetAway Points eligibility, or other prior terms. Your reenrollment will be treated as a new enrollment and subject to the Membership terms available at that time.
Section 7. Failed Payments, Account Suspension, and Cancellation for Non-Payment
7.1 Payment Method Requirements
You are responsible for maintaining a valid payment method on file at all times. If your payment method information changes, you must update it in your My Account page.
7.2 Payment Decline and Suspension
If your payment method is declined, expires, is rejected, is charged back, or otherwise fails, WGA may attempt to process your payment again. WGA may send you a notice requesting that you update your payment method, and WGA may suspend your Membership if payment is not processed within a reasonable time. During suspension, you may lose access to your account, User Accounts, Authorized User access, booking platforms, GetAway Points eligibility, Enrollment Bonuses, certificates, and other Network Benefits.
7.3 Grace Period and Cancellation
WGA will allow a thirty (30) day grace period after a failed payment. If payment is not received during this 30-day grace period, WGA may cancel your Membership and terminate access to your Membership and Network Benefits. To become a Member again after cancellation for non-payment, you may be required to reenroll.
7.4 Responsibility for All Amounts Owed
You remain fully responsible for all Applicable Charges incurred before cancellation for non-payment, including Subscription Dues, booking charges, Provider charges, taxes and fees, chargeback fees, cancellation fees, GetAway Points purchases, User Account fees, and any other amounts owed to WGA or Providers.
Section 8. Account Access and Timing of Benefits
8.1 Account Access After Enrollment
After successful enrollment and satisfaction of any applicable payment or verification requirements, you will receive your WanaGetAway login credentials and access to your My Account page promptly.
8.2 CLUB365 Access
If your Membership includes CLUB365 access, WGA generally provides access promptly after successful enrollment. The timing of access may depend on Provider processing, system availability, payment status, and other circumstances outside WGA’s reasonable control.
8.3 Enrollment Bonuses
If your Membership includes any Enrollment Bonus, the timing of issuance, activation, or availability will be disclosed before checkout, acknowledged during enrollment, and shown in your My Account page or enrollment confirmation. In many cases, Enrollment Bonuses are made available only after any applicable trial period, cancellation period, or satisfaction guarantee period has ended and payment has been successfully collected.
8.4 RCI Access and RCI-Related Benefits
If your Membership includes access to RCI Points, RCI Platinum, or other RCI-related benefits, WGA intends to make that access available as soon as reasonably practicable after enrollment and, where applicable, within up to ten (10) days after successful enrollment and verification. Timing may vary based on RCI processing, Provider verification, account setup, and circumstances outside WGA’s reasonable control.
8.5 User Accounts and Authorized Users
If your Membership includes multiple User Accounts or Authorized User access, the number of included accounts, the permissions associated with those accounts, and any related fees or restrictions will be disclosed before checkout, acknowledged during enrollment, and shown in your My Account page. The primary Member remains responsible for all use of the Membership by Authorized Users and all activity occurring through associated User Accounts.
8.6 Delays and Conditions Outside WGA’s Control
WGA is not responsible for delays in issuing credentials, activating access, issuing Enrollment Bonuses, enabling GetAway Points eligibility, or setting up Provider benefits when such delays are caused by Providers, verification requirements, payment processing issues, incomplete or inaccurate information, system outages, or other events outside WGA’s reasonable control.
Section 9. CLUB365 Benefits
9.1 CLUB365 Scope
Certain Membership products may include access to CLUB365. CLUB365 benefits are fulfilled by or through Panorama Travel Solutions, LLC, or their affiliates, vendors, suppliers, and partners (collectively, “CLUB365 Providers”).
9.2 CLUB365 Terms and Conditions
Your use of CLUB365, including searches, bookings, rates, discounts, account access, travel products, reservations, customer support, cancellations, changes, refunds, and all related services, is subject to:
- CLUB365 terms and conditions
- CLUB365 Providers’ terms and policies
- Booking rules and platform rules applicable to CLUB365
- Provider terms and conditions for specific hotels, resorts, and travel products
- Privacy notices and data practices of CLUB365
9.3 WGA’s Limited Role
WGA does not own, operate, control, manage, or guarantee CLUB365 inventory, rates, bookings, availability, providers, systems, content, fulfillment, cancellations, refunds, or quality. WGA acts as an intermediary and access provider, connecting you to CLUB365 and its benefits.
WGA is not responsible for:
- Acts, omissions, representations, errors, or delays of CLUB365 or CLUB365 Providers
- Pricing, rates, or availability of travel products through CLUB365
- Booking confirmations, cancellations, changes, or refunds
- Quality, safety, or condition of accommodations or travel services
- Customer service, support, or dispute resolution by CLUB365 or CLUB365 Providers
- Data practices, privacy practices, or data handling by CLUB365 or CLUB365 Providers
- System outages, technical issues, or website downtime
- Loss of access to CLUB365 due to circumstances beyond WGA’s control
Section 10. RCI Benefits and GetAway Points
10.1 RCI Scope
Certain Membership products may include access to RCI Points, RCI Platinum, or other RCI-related benefits. RCI benefits are fulfilled by or through RCI and its applicable affiliates, vendors, suppliers, successors, assigns, brands, programs, and related membership platforms (collectively, “RCI Providers”).
10.2 RCI Terms and Conditions
Your use of RCI, including account access, points deposits, points usage, exchanges, bookings, reservations, customer support, cancellations, changes, refunds, and all related services, is subject to:
- RCI terms and conditions
- RCI Points terms and conditions
- RCI Platinum terms and conditions
- Booking rules and platform rules applicable to RCI
- Provider terms and conditions for specific resorts, accommodations, exchanges, and travel products
- Privacy notices and data practices of RCI
10.3 WGA’s Limited Role
WGA does not own, operate, control, manage, or guarantee RCI inventory, points, benefits, bookings, availability, providers, systems, content, fulfillment, cancellations, refunds, or quality. WGA acts as an intermediary and access provider, connecting you to RCI and its benefits.
WGA is not responsible for:
- Acts, omissions, representations, errors, or delays of RCI or RCI Providers
- Pricing, rates, points values, exchange availability, or availability of travel products through RCI
- Account creation, point deposits, booking confirmations, cancellations, changes, exchanges, or refunds
- Quality, safety, or condition of accommodations or travel services
- Customer service, support, dispute resolution, or claims handling by RCI or RCI Providers
- Data practices, privacy practices, or data handling by RCI or RCI Providers
- System outages, technical issues, or website downtime
- Loss of access to RCI due to circumstances beyond WGA’s control
- Loss, expiration, forfeiture, modification, or discontinuation of RCI Points or RCI Platinum benefits
10.4 GetAway Points and Conversion to RCI Points
GetAway Points are WGA-designated points that Members with eligible Membership products may be permitted to purchase during each Membership Term, based on availability and up to the specified amount of GetAway Points disclosed before checkout, acknowledged during enrollment, and shown in your My Account page. Unless otherwise stated in applicable Network Materials, GetAway Points convert to RCI Points at a 1:1 ratio, and WGA does not charge a separate conversion fee. Members currently have a rate of $0.015 per GetAway Point, but this rate is subject to change in WGA’s sole discretion upon applicable notice, and any such change will be reflected in your My Account page or other applicable Account Disclosure Materials. Eligibility to purchase GetAway Points is subject to availability and the applicable Network Materials.
10.5 GetAway Points Purchase Eligibility and Availability
If your Membership includes eligibility to purchase GetAway Points, your purchase amount, any purchase limits, timing, and related conditions will be disclosed before checkout, acknowledged during enrollment, and shown in your My Account page. GetAway Points are made available only subject to availability. Any unused opportunity to purchase GetAway Points during a Membership Term does not carry over unless expressly stated in applicable Network Materials.
10.6 No Cash Value or Commercial Use
GetAway Points and RCI Points are not:
- Cash or currency
- Stored value or gift cards
- Banked funds or financial instruments
- Real estate interests or securities
- Investment assets
Restrictions on Use:
These points have no cash value except to the extent expressly required by law. They may not be:
- Sold, transferred, rented, bartered, auctioned, pledged, assigned, or used commercially unless expressly permitted by WGA and RCI in writing
- Redeemed for cash or other benefits
- Used as collateral or security
- Transferred to another person except as permitted under applicable Provider rules
Section 11. Enrollment Bonuses
11.1 Purpose and Scope
WGA may, from time to time, offer Enrollment Bonuses to encourage Membership enrollment. Enrollment Bonuses are one-time promotional benefits, bonuses, gifts, certificates, GetAway Points awards, credits, special access, or introductory offers provided specifically at the time of enrollment.
11.2 Disclosure and Eligibility
Enrollment Bonuses are:
- Offered on a one-time basis only and not guaranteed at renewal or reenrollment
- Specific to the Membership product and promotion presented during your enrollment
- Available only if expressly disclosed before checkout and acknowledged during enrollment
- Shown in your enrollment confirmation or My Account page
- Subject to eligibility requirements, Provider terms, and applicable Network Materials
- Subject to change, replacement, expiration, or unavailability if you do not complete enrollment while the offer is presented
11.3 Terms and Restrictions of Enrollment Bonuses
Each Enrollment Bonus is subject to its own terms, restrictions, expiration dates, Provider terms, booking rules, redemption requirements, taxes, fees, timing rules, and other conditions applicable to that Enrollment Bonus.
11.4 Non-Refundable and Non-Transferable
Unless expressly stated otherwise in the specific bonus terms or required by applicable law:
- Enrollment Bonuses are non-refundable
- Enrollment Bonuses are non-transferable
- Enrollment Bonuses are not redeemable for cash
- Enrollment Bonuses are not exchangeable for other benefits
- Enrollment Bonuses may be forfeited upon cancellation, suspension, non-payment, chargeback, fraud, abuse, or termination of your Membership
11.5 Forfeiture Upon Membership Events
Unredeemed Enrollment Bonuses may be forfeited if your Membership is cancelled, suspended, terminated, not renewed, or otherwise becomes inactive, except that any Enrollment Bonus already issued or redeemed may remain subject to its own Provider terms, certificate terms, RCI terms, or other applicable rules even after your Membership ends.
11.6 No Future Guarantees
An Enrollment Bonus offered to you is not a representation or guarantee that:
- The same bonus will be offered in the future
- The same bonus will be offered to other Members
- The same bonus will be offered upon renewal of your Membership
- The same bonus will be offered if you cancel and reenroll
- The bonus will remain available if you do not complete enrollment while the offer is presented
- The bonus will remain available after cancellation
Section 12. Bookings, Reservations, Travel Products, and Availability
12.1 Subject to Availability and Provider Terms
All travel products, accommodations, resort stays, hotel stays, cruises, activities, car rentals, certificates, RCI reservations, CLUB365 reservations, and other travel benefits are subject to:
- Availability
- Provider Terms and conditions
- Certificate terms and conditions
- Cancellation policies
- Inventory limitations
WGA does not guarantee availability of any specific travel product or accommodation.
12.2 No Guarantee Until Confirmed
No reservation, booking, certificate redemption, accommodation, travel product, rate, discount, destination, unit size, room type, cruise, activity, or other travel arrangement is guaranteed until:
- Confirmed by the applicable Provider or booking platform
- Confirmed by the certificate issuer
- Confirmed in your booking confirmation email
12.3 Member Responsibility for Booking Details
You are solely responsible for:
- Reviewing all booking confirmations, travel receipts, and certificate terms before confirming
- Reviewing Provider Terms, cancellation policies, resort rules, and hotel rules
- Reviewing occupancy limits, check-in requirements, and travel document requirements
- Ensuring that traveler names, dates, destinations, email addresses, and contact information are accurate
- Ensuring that all identification and travel documents are valid and appropriate
- Understanding all terms, conditions, and restrictions of your booking before confirming
12.4 Compliance with Provider Terms
You and your guests must comply with:
- All Provider Terms and conditions
- Resort rules and hotel rules
- Cruise rules and activity provider rules
- RCI rules, if your Membership includes RCI-related benefits
- CLUB365 rules and booking platform rules
- Certificate terms and conditions
- Occupancy limits, age requirements, and identification requirements
- All applicable laws and regulations
12.5 Your Responsibility for Charges
Unless expressly included in your booking or Network Benefit, you are solely responsible for:
- Taxes
- Resort fees and service fees
- Booking fees and platform fees
- Cleaning fees
- Energy surcharges and facility charges
- Amenity fees and convenience fees
- Port charges and transfers
- Gratuities and service charges
- Meals and beverages
- Transportation and parking
- Travel insurance
- Deposits and security deposits
- Incidentals and personal expenses
- GetAway Points purchases
- User Account fees
- Any other charges imposed by Providers
12.6 Cancellation and Modification Policies
Cancellation and change policies vary by Provider and by travel product. Providers may treat the following as cancellations and apply cancellation penalties:
- Name changes
- Date changes
- Room changes
- Unit changes
- Other modifications
Refunds:
Refunds, if any, are governed by the applicable Provider Terms and the specific Provider’s cancellation policy. WGA is not responsible for administering refunds or handling disputes with Providers regarding cancellations or refunds when WGA is not the merchant of record or service provider for the applicable booking or benefit.
Section 13. WGA’s Role and Third-Party Providers
13.1 WGA as Intermediary and Access Provider
WGA provides access to Memberships and Network Benefits. Some Network Benefits are supplied, administered, operated, managed, booked, fulfilled, or controlled by Providers.
For products or services not directly supplied and fulfilled by WGA, WGA acts only as:
- An intermediary
- An access provider
- A marketing provider
- A membership provider
- A technology connector
- A facilitator
13.2 Providers Are Independent
Providers are separate and independent entities from WGA. Providers are not WGA’s agents, employees, partners, joint venturers, fiduciaries, or representatives. WGA is not the agent, employee, or fiduciary of any Member.
13.3 Direct Relationship with Providers
Your use of any Provider product or service is between you and that Provider. You are directly bound by and responsible for complying with that Provider’s terms, conditions, rules, restrictions, privacy policies, and cancellation policies. Provider terms may continue to apply after your Membership is cancelled, suspended, or terminated.
13.4 WGA’s Limited Responsibility
WGA is not responsible for:
- Provider Acts: Acts, omissions, representations, warranties, errors, delays, cancellations, or refunds of any Provider
- Travel Services: Rates, inventory, availability, accommodations, travel services, schedule changes, overbooking, or supplier failures
- Property and Safety: Property conditions, injuries, losses, damages, theft, property damage, illness, or death
- Business Failures: Provider bankruptcy, insolvency, closure, or inability to provide services
- Systems and Technology: System outages, downtime, technical issues, website failures, or technology problems
- Disputes: Disputes, claims, or disagreements between you and any Provider
- Data and Privacy: Data practices, privacy practices, or data handling by any Provider
Section 14. Savings Claims, Rates, and Pricing
14.1 Basis of Savings Claims
Savings claims, discount claims, rate claims, and benefit descriptions are based on information available at the time presented. These claims may be based on:
- Comparisons with publicly available rates
- Retail rates offered by other travel providers
- Rates provided directly by Providers
- Historical rate information
- Other reasonable comparison methods
14.2 No Guarantee of Savings or Lowest Price
WGA does not guarantee that:
- You will receive the lowest possible price available
- Any specific savings amount will be achieved
- Discounts will be available for your desired dates or destinations
- Savings will apply to all travel products or accommodations
14.3 Rate Variations and Changes
Rates, savings, discounts, availability, inventory, travel dates, destinations, taxes, fees, and Provider charges may change without notice. WGA is not responsible for changes in pricing or availability.
14.4 Illustrative Examples
Any examples shown on the WGA website, in advertisements, in marketing materials, or in social media posts are illustrative only. Unless expressly stated otherwise, those examples do not include taxes, fees, resort charges, Provider charges, GetAway Points purchases, or other mandatory or optional charges, and they do not guarantee:
- Future results or pricing
- Availability of the example travel products
- Future savings amounts
- Booking success
- Quality or conditions of accommodations shown
Section 15. No Timeshare, Real Estate, Investment, or Ownership Interest
15.1 Nature of Membership
Your Membership is a personal, non-exclusive contractual agreement that provides access to certain Network Benefits for vacation and leisure purposes only. Your Membership conveys no ownership rights, equity interests, beneficial interests, or property rights in any facility, resort, accommodation, travel product, Provider, or WGA itself.
The Network is not a discount buying organization, real estate offering, securities offering, or investment program. Your Membership is a service and access agreement only.
15.2 What Your Membership Is Not
Your Membership is NOT:
- A timeshare interest, right, or plan
- A real estate interest, deeded interest, or ownership interest
- A right-to-use real estate interest
- A security or investment contract
- A partnership interest or joint venture
- A membership interest in WGA
- A beneficial interest in WGA or any Provider
- A recurring or guaranteed right to use any specific accommodation, unit, facility, or property
- A property right or property interest of any kind
15.3 No Ownership, Equity, or Financial Returns
Your Membership does NOT provide:
- Ownership in, title to, or equity in any property, resort, accommodation, facility, unit, or Provider
- Any share of income, gain, profits, or revenues
- Voting rights or management rights
- Asset rights or beneficial rights
- Tax benefits, depreciation benefits, or tax deductions
- Rental income or resale value
- Investment return or appreciation
- Any expectation of financial gain
15.4 No Residual Value
Your Membership has no guaranteed resale value or secondary market value. Any transfer, assignment, or sharing of Membership-related rights is governed exclusively by these Terms & Conditions, your Account Disclosure Materials, and any written permission expressly granted by WGA or the applicable Provider.
Section 16. Member Conduct and Prohibited Activities
16.1 General Conduct Standards
You agree to use your Membership, account, login credentials, User Accounts, Authorized User access, Network Benefits, Enrollment Bonuses, CLUB365 access, RCI access, GetAway Points, certificates, bookings, and all WGA and Provider platforms in a lawful, ethical, and responsible manner.
16.2 Prohibited Conduct
You agree not to engage in any of the following conduct:
Fraudulent and Abusive Conduct:
- Fraud or misrepresentation in your enrollment, account information, or use of benefits
- Abuse of incentives, points, certificates, or other benefits
- Chargeback abuse or repeated chargebacks
- Manipulation of pricing, availability, or booking systems
- Exploitation of system vulnerabilities or loopholes
- False or misleading claims or statements
Unauthorized and Commercial Use:
- Unauthorized transfer of your Membership, benefits, or credentials to third parties
- Commercial use of your Membership or benefits
- Resale of benefits, certificates, or access
- Sublicensing or subleasing of your Membership
- Using your Membership on behalf of another person or organization for payment
Technical Misuse:
- Use of bots, automated scripts, or automated scraping
- Interference with website functionality or systems
- Hacking, unauthorized access, or circumvention of security measures
- Reverse engineering or attempting to bypass security features
- System testing without authorization
Harassment and Harmful Conduct:
- Harassment, intimidation, or abusive communications toward WGA staff, Providers, or other Members
- Threats or abusive language
- Damage to property (physical or virtual)
- Infringement of intellectual property rights
- Violation of Provider rules or policies
- Any conduct WGA determines may harm WGA, Providers, other Members, guests, systems, inventory, reputation, or legal compliance
16.3 Enforcement and Remedies
If WGA determines, in its sole discretion and based on the information available to WGA, that you, your guests, or your Authorized Users have violated these Terms & Conditions, Provider Terms, applicable law, or any Network Materials, WGA may take any action permitted by these Terms & Conditions and applicable law, including immediate suspension or termination of Membership, cancellation of benefits, Enrollment Bonuses, certificates, User Accounts, GetAway Points access, or other Network Benefits, denial of account access, restriction or limitation of account use, cancellation of bookings or reservations where permitted by applicable Provider Terms, reporting of conduct to Providers or third parties, and pursuit of legal remedies. No refund or credit will be provided for cancelled benefits, User Accounts, GetAway Points access, or Memberships due to violations, except where required by law.
Section 17. Transfers and Assignment
17.1 Non-Transferable Membership and Access Rights
Your Membership, User Accounts, Authorized User access, Network Benefits, Enrollment Bonuses, GetAway Points eligibility, access credentials, and related rights are personal to you and may not be sold, assigned, transferred, delegated, sublicensed, pledged, hypothecated, conveyed, rented, shared, or otherwise provided to another person or entity except as expressly permitted in writing by WGA and any applicable Provider.
17.2 WGA’s Right to Assign, Transfer, Delegate, or Transition the Network
WGA may assign, transfer, delegate, subcontract, sell, merge, convey, transition, or otherwise transfer any or all of its rights, duties, obligations, contracts, Membership accounts, Network operations, Provider relationships, payment rights, service obligations, or business interests under these Terms & Conditions to any affiliate, subsidiary, successor, assignee, purchaser, acquiring company, service provider, vendor, payment processor, travel provider, fulfillment provider, platform operator, or other designee, including in connection with a merger, acquisition, reorganization, financing, sale of assets, sale of equity, change of control, restructuring, discontinuation, transition, or transfer of all or part of WGA’s business or Network.
Any assignee, successor, purchaser, service provider, or designee may perform WGA’s obligations and exercise WGA’s rights under these Terms & Conditions. Following any assignment, transfer, delegation, sale, transition, or change of control, Memberships, Network Benefits, Provider relationships, fulfillment arrangements, platform access, benefit names, product structures, and related services may be modified, replaced, suspended, discontinued, or administered by the assignee, successor, purchaser, service provider, or designee, subject to these Terms & Conditions, applicable Network Materials, Provider Terms, and applicable law.
Section 18. Communications, Calls, Texts, and Emails
18.1 Transactional Communications (Required)
You authorize WGA and its service providers to contact you regarding your Membership, account, transactions, and payments by:
- Telephone
- Text message
- Prerecorded message or artificial voice
- Autodialed call
- Push notification
- Other available communication methods
Types of Transactional Communications:
- Account and subscription notifications
- Payment and billing communications
- Failed payment notices
- Renewal notifications
- Cancellation notices
- Network Benefits information
- Enrollment Bonuses notifications
- Booking confirmations and details
- Provider access information
- Customer service communications
- Legal and security notifications
- Compliance and regulatory communications
Opt-Out: Transactional communications are generally necessary to administer your Membership. If applicable law permits you to opt out of any transactional communication channel, doing so may affect WGA’s ability to deliver billing notices, legal notices, security notices, access credentials, or other important Membership-related information.
18.2 Marketing and Promotional Communications (Optional)
WGA may also contact you with marketing and promotional communications by email, telephone, or text message regarding:
- Promotions and special offers
- New products and services
- Membership upgrades and renewal incentives
- Travel opportunities
- Related services
Consent and Opt-Out:
- Consent to marketing communications, including automated or prerecorded marketing calls or texts, is not required as a condition of purchasing or maintaining your Membership
- You may opt out of marketing telephone calls by calling 866-787-1338
- You may opt out of marketing text messages by replying “STOP” to any marketing text message
- You may still receive transactional, billing, legal, security, and service-related communications even if you opt out of marketing
18.3 Contact Information Accuracy
You agree to keep your contact information accurate and current in your My Account page. This includes:
- Email address
- Mailing address
- Telephone number(s)
- Any other contact information
WGA’s Limited Responsibility:
WGA is not responsible for:
- Missed notices or communications due to inaccurate, outdated, blocked, filtered, or inaccessible contact information
- Failed renewals or lost benefits caused by inability to reach you
- Account issues or access problems resulting from outdated contact information
- Undelivered communications or bounced emails
It is your responsibility to maintain accurate contact information.
18.4 Message and Data Rates
Message and data rates may apply when receiving text messages or other communications. These charges are your responsibility and will be assessed by your mobile carrier.
Section 19. Privacy and Data Sharing
19.1 WGA Privacy Notice
WGA’s collection, use, sharing, storage, security, and protection of personal information is governed by the WanaGetAway Privacy Notice. Please review the Privacy Notice to understand WGA’s data practices.
19.2 Data Sharing with Providers
By enrolling in a Membership, you acknowledge that WGA may share your personal information with Providers as needed to:
- Administer your Membership
- Provide and fulfill Network Benefits
- Process payments and billing
- Verify your eligibility
- Support your account access
- Administer User Accounts and Authorized User access
- Fulfill travel services and bookings
- Provide customer service and support
- Comply with applicable law
- Operate and improve the Network
19.3 Provider Privacy Practices
Providers may have their own privacy policies and data practices. WGA does not control Provider privacy practices. Your use of any Provider’s service is subject to that Provider’s privacy policy and data practices, and Providers may process your data under their own privacy policies. WGA is not responsible for Provider privacy practices or data handling except to the extent required by applicable law.
Section 20. Disclaimers of Warranties
20.1 As-Is and As-Available Basis
To the fullest extent permitted by law, WGA provides your Membership, the Network, the WanaGetAway website, your account access, User Accounts, Authorized User access, all content, Network Benefits, CLUB365 access, RCI access, GetAway Points eligibility, and all related services on an “as is,” “as available,” and “with all faults” basis.
20.2 Disclaimer of All Warranties
WGA disclaims all warranties, express or implied, including:
- Implied warranties of merchantability
- Implied warranties of fitness for a particular purpose
- Warranties of title
- Warranties of non-infringement
- Warranties of accuracy or completeness of information
- Warranties of uninterrupted access or availability
- Warranties of system availability or uptime
- Warranties of error-free or virus-free operation
- Warranties of savings results or booking success
- Warranties of travel product availability
- Warranties of GetAway Points availability
- Warranties of uninterrupted Authorized User access
- Warranties of suitability, safety, quality, or performance
20.3 No Warranty of Continuous Service
WGA does not warrant that:
- Any Membership, Network Benefit, Provider service, or booking platform will be uninterrupted
- Services will be timely, secure, or error-free
- Systems will be continuously available
- Websites will function without interruption
- CLUB365 access will be continuous
- RCI access will be continuous
- GetAway Points will be continuously available for purchase
- User Accounts or Authorized User access will be continuously available
- SSO (single sign-on) connections will function reliably
Section 21. Limitation of Liability
21.1 Excluded Damages
To the fullest extent permitted by law, WGA, its affiliates, members, managers, officers, employees, agents, contractors, successors, assigns, and service providers shall not be liable for:
- Indirect damages: Including lost profits, lost savings, lost opportunities, loss of use, or loss of anticipated benefits
- Incidental damages: Including inconvenience, disruption, or interruption
- Consequential damages: Including loss of enjoyment, emotional distress, or travel disruption
- Special damages: Including punitive damages, moral damages, or enhanced damages
- Other damages: Including loss of data, loss of access, or other similar losses
21.2 Liability Cap
Except for claims arising from WGA’s gross negligence, willful misconduct, or fraud, WGA’s total liability for any single claim arising out of or relating to:
- Your Membership
- Your use of Network Benefits
- Your use of the WanaGetAway website
- Your account access
- Your use of Enrollment Bonuses
- Your use of GetAway Points
- Your CLUB365 access
- Your RCI access
- These Terms & Conditions
shall not exceed the amount you paid directly to WGA for your Membership during the twelve (12) months preceding the event giving rise to the claim.
21.3 Exceptions to Liability Cap
The liability cap in Section 21.2 does not apply to:
- Bodily Injury or Death: Claims arising from WGA’s gross negligence, recklessness, or willful misconduct causing bodily injury, illness, or death
- Legally Non-Waivable Claims: Claims that cannot be limited or excluded under applicable law
- Fraud and Intentional Misconduct: Claims arising from WGA’s fraud, intentional misconduct, or criminal conduct
21.4 No Liability for Third-Party Actions
WGA is not liable for:
- Acts, omissions, errors, or failures of any Provider
- Injuries, deaths, illness, or property damage caused by Providers, accommodations, or travel services
- Booking failures, cancellations, overbooking, or changes by Providers
- Schedule changes or supplier failures
- Provider bankruptcy or inability to provide services
- Delays or failures of RCI or CLUB365
- System outages or technical issues of any kind
- Loss, theft, or damage to personal property
- Travel disruptions or travel failures of any kind
Section 22. Indemnification
22.1 Your Indemnification Obligation
You agree to defend, indemnify, and hold harmless WGA, its affiliates, members, managers, officers, employees, agents, contractors, successors, assigns, and service providers from and against any and all:
- Claims, liabilities, and damages
- Judgments, losses, costs, and expenses
- Reasonable attorneys’ fees and court costs
- Settlements and judgments
arising out of or relating to:
- Your Membership, User Accounts, Authorized User access, or use of Network Benefits
- Any use, misuse, act, omission, violation, booking, communication, charge, or conduct by your Authorized Users or any person you permit to access your Membership, User Accounts, login credentials, or Network Benefits
- Your violation of these Terms & Conditions
- Your violation of any Provider Terms
- Your violation of applicable law
- Your misuse of any benefit, certificate, points, or access
- Your guests’ conduct or violations
- Your communications or statements
- Your bookings, reservations, or travel arrangements
- Your chargebacks or payment disputes
- Your infringement of any intellectual property rights
- Your infringement of the rights of any person or entity
- Any other liability related to your Membership or use of Network Benefits
22.2 Defense and Control
WGA may assume the exclusive defense and control of any claim subject to indemnification, at WGA’s expense, including selection of counsel and settlement negotiations. You agree to cooperate fully in any defense or settlement.
Section 23. Arbitration Agreement and Class Action Waiver
Please read this section carefully. It affects your legal rights.
23.1 Binding Arbitration
Any dispute, claim, or controversy arising out of or relating to:
- These Terms & Conditions
- Your Membership
- Your enrollment or account creation
- Your subscription or payments
- Your cancellation or renewal
- Network Benefits or their use
- Enrollment Bonuses
- GetAway Points
- CLUB365 access through WGA
- RCI access through WGA
- The WanaGetAway website or its use
- Marketing communications
- Privacy or data practices
- Your relationship with WGA
- Any other matter related to your Membership
shall be resolved by binding individual arbitration, except that either party may bring an individual claim in small claims court if the claim qualifies under the applicable small claims court rules.
23.2 Arbitration Rules and Administrator
The arbitration shall be:
- Administered by the American Arbitration Association (AAA) or JAMS, at either party’s election, unless the parties agree otherwise in writing
- Conducted under the applicable consumer arbitration rules in effect at the time of the claim
- Governed by the Federal Arbitration Act
23.3 Individual Arbitration Only
Both you and WGA agree that:
- The arbitration shall be conducted on an individual basis only
You and WGA waive the right to participate in any:
- Class action
- Collective action
- Representative action
- Private attorney general action
- Consolidated action
- Group arbitration
23.4 Arbitrator Authority
The arbitrator may:
- Award relief only in favor of the individual party seeking relief
- Award relief only to the extent necessary to resolve that individual party’s claim
- NOT conduct a class, collective, consolidated, representative, or private attorney general proceeding
- NOT consolidate claims of multiple parties
- NOT preside over any group proceeding
23.5 Severability
If any portion of this arbitration agreement or class action waiver is found unenforceable:
- The unenforceable portion shall be severed to the extent permitted by law
- The remaining portions shall remain in full force and effect
- Exception: If the class action waiver is found unenforceable and cannot be severed, the entire arbitration agreement shall be void
23.6 Right to Reject Arbitration
You may reject this arbitration agreement by sending written notice to WGA within thirty (30) days after your initial enrollment date.
Notice Requirements:
Your rejection notice must:
- Be in writing
- Include your full name
- Include your email address
- Include your mailing address
- Include your Membership number (if available)
- Include a clear statement that you reject the arbitration agreement
- Be sent to:
WanaGetAway Club, LLC
Attention: Legal Department
3816 Industry Blvd Suite 300
Lakeland, FL 33811
Effect of Rejection:
Rejection of the arbitration agreement does not affect any other provision of these Terms & Conditions. You and WGA may still be bound by other terms, including the limitations of liability and other dispute resolution procedures as required by law.
Section 24. Governing Law, Venue, and Jurisdiction
24.1 Governing Law
These Terms & Conditions and your Membership shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles.
24.2 Jurisdiction and Venue
To the extent any dispute is not subject to arbitration or small claims court:
- You agree that the exclusive venue and jurisdiction shall be the state or federal courts located in Orange County, Florida
- You consent to the personal jurisdiction of those courts
- You agree to submit to the jurisdiction of those courts
Section 25. Seller of Travel Disclosure
25.1 Registration
WanaGetAway Club, LLC is registered with the State of Florida as a Seller of Travel under Registration No. ST40882.
25.2 Surety Bond
WGA maintains a surety bond issued by Hartford Fire Insurance Company in the amount of $50,000.00.
25.3 Additional Disclosures
Registration as a seller of travel does not constitute approval by any state. Additional seller-of-travel disclosures, if applicable, may be provided:
- On the WGA website
- During checkout
- In your My Account page
- In booking confirmations
- As required by applicable law
Section 26. State-Specific Rights and Disclosures
26.1 Non-Waivable Rights
Certain states may provide specific cancellation rights, refund rights, automatic renewal rights, discount buying service rights, seller-of-travel rights, privacy rights, or other consumer rights. Nothing in these Terms & Conditions limits rights that cannot be waived under applicable law.
26.2 State-Specific Requirements
If your state of residence requires:
- A specific notice or disclosure
- A cancellation period or refund procedure
- An automatic renewal disclosure
- A bond or escrow requirement
- A seller-of-travel disclosure
- A specific terms and conditions requirement
- Any other consumer protection requirement
WGA will provide such notice, disclosure, or procedure as required by law, and the state-specific requirement shall control to the extent it conflicts with these Terms & Conditions. If a state-specific disclosure, cancellation notice, refund right, automatic renewal notice, seller-of-travel notice, or other legally required term must be provided separately or in a specific format, WGA may provide that notice during checkout, in your My Account page, by email, in booking confirmations, or in other legally required materials.
Section 27. Changes to Terms & Conditions
27.1 WGA’s Right to Update
WGA may update these Terms & Conditions from time to time. The updated version will be:
- Posted on the WGA website at www.wanagetaway.com
- Marked with an updated “Last Updated” date
- Effective when posted, unless otherwise required by law
27.2 Acceptance of Updates
Your continued use of the WGA website, your account, your Membership, User Accounts, Authorized User access, or any Network Benefit after updated Terms & Conditions are posted or otherwise made available constitutes acceptance of the updated Terms, except where affirmative consent or additional notice is required by applicable law.
If you do not accept an update, you may cancel your Membership in accordance with Section 6.
Section 28. Severability and No Waiver
28.1 Severability
If any provision of these Terms & Conditions is held by a court of competent jurisdiction to be:
- Invalid
- Illegal
- Unenforceable
- Unconscionable
- Void
that provision shall be:
- Enforced to the maximum extent permitted by law, OR
- Severed from these Terms & Conditions
and the remaining provisions shall remain in full force and effect and shall be enforced to the fullest extent possible.
28.2 No Waiver
WGA’s failure to enforce any provision of these Terms & Conditions shall not be:
- Deemed a waiver of that provision
- Deemed a waiver of any other provision
- Deemed a waiver of any right
- A waiver of any provision must be in writing and signed by an authorized representative of WGA.
Section 29. Entire Agreement
These Terms & Conditions, together with:
- The WanaGetAway Terms of Use
- The WanaGetAway Privacy Notice
- Your checkout disclosures
- Your enrollment acknowledgments
- Your My Account page
- Applicable Account Disclosure Materials
- Applicable Network Materials
- Applicable Provider Terms
- Enrollment Bonus terms
- Certificate terms
- RCI terms and related RCI materials
constitute the entire agreement between you and WGA regarding your Membership and Network Benefits. These documents supersede and replace all prior or contemporaneous communications, agreements, understandings, and representations inconsistent with these Terms & Conditions.
No other understanding, agreement, or statement shall be binding.
Contact Information
Email: accounts@wanagetaway.com
Phone: 844-942-2582
Mailing Address: WanaGetAway Club, LLC, Legal Department, 3816 Industry Blvd Suite 300, Lakeland, FL 33811
